1. Legal notice

1.1. Identification details of the provider of information society services

In accordance with article 10 of Spanish Law 34/2002, on Information Society Services and Electronic Commerce, we hereby inform you that XTONE, a company belonging to PORCELANOSA S.A.U., with Tax Identification Number A-12016085, manages the contents of the website www.xtone-surface.com, with registered address for these purposes at Carretera Nacional 340, Km. 56,2 12540 Vila-real (Castellón, Spain).

In case you wish to contact us, you can do so at the address indicated above, as well as by telephone: (+34) 964 525 200.

1.2. Acceptance and validity of the general and particular conditions

Both the navigation and the use and/or ordering of any of the products offered on this website grants you the status of User and implies your full and unreserved acceptance of each and every one of the General Conditions and, where appropriate, Particular Conditions in force at the time when you as a User access the website.

Consequently, the User must carefully read the General Conditions each time he/she intends to use the Website as well as, if applicable, the corresponding Particular Conditions each time he/she intends to use the content or service in question.

In any case, XTONE reserves the right to unilaterally extend and modify, at any time and without prior notice, the presentation, configuration, and contents of the Web page, as well as to temporarily suspend the presentation, configuration, technical specifications and services of the Web site, in the same way.

2. General conditions of use of the website

2.1. Obligations of use

The User is aware and voluntarily and expressly accepts that the use of the Website is in any case under his or her sole and exclusive responsibility.

In general, the User undertakes to comply with the present conditions and terms of use, and to always act in accordance with the law, good customs and the requirements of good faith, using the diligence appropriate to the nature of the service he/she enjoys, and abstaining from using this website in any way that may impede, damage or deteriorate the its normal operation, the property or rights of the owner (XTONE.), of the rest of the Users or, in general, of any third party.

In particular, and without this implying any restriction to the obligation assumed by the User in general in accordance with the previous section, the User undertakes, when using this website, to:

  • Not to enter, store or disseminate on or from the website, any information or material that is defamatory, libellous, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honour, privacy or the image and rights of third parties as well as those of XTONE. and, in general, that violates current Spanish regulations and those of their country of residence.

  • Not to introduce, store or disseminate through the website any computer program, data, virus, code or any other file that may cause damage or any type of alteration to the website, to any of the services, or to any of the equipment, systems or networks of XTONE. of any User, or in general of any third party, that may prevent the its normal operation.

  • Not to destroy, alter, use, render useless or damage the data, information, programs, electronic documents or, in general, the files belonging to XTONE., Users or third parties.

XTONE. may, at any time and without prior notice, modify these General Conditions, as well as any Specific Conditions that may be included, by publishing said modifications on the website so that they may be known by the Users.

2.2. Responsibility waiver

XTONE. shall not be held responsible:

  • In general, with regard to the inappropriate use of its website. Users must make appropriate use of it, in accordance with the aforementioned terms and conditions, and the owner shall not be held liable for any improper use.

  • Regarding possible technical deficiencies. XTONE. shall not be responsible under any circumstances for any alterations in the service caused by faults in the electrical network, in the data connection network, in the server or in any other services.

  • Regarding access by third parties to its system. XTONE. will adopt the necessary technical precautions in order to protect the data and information accessed but will not be held responsible for actions by third parties who, in violation of the established security measures, access the aforementioned data.

  • XTONE. constantly invests in technological means that attempt to minimize the risk of viruses and similar software, and unauthorized content in its information systems. Notwithstanding the above, the User is aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, XTONE. cannot guarantee the non-existence of viruses or other elements that may cause alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein by means of unauthorized software, viruses, Trojans and any kind of software known as malware, and exempts XTONE. from any liability that may derive from malware contained in the treatments provided on this web site.

2.3. Use of hyperlinks

Internet users who wish to introduce links from their own Websites to the Web Page must obtain prior written authorization from XTONE., in addition to complying with the conditions detailed below, without the ignorance of these conditions avoiding the responsibilities derived from the Law.

The link will only link to the home page or main page of the Web page but may not reproduce it in any way (inline links, copy of texts, graphics, etc.). It shall be prohibited in any case, in accordance with the applicable legislation in force at all times, to establish frames of any kind that surround the Web page or allow the visualization of the contents through Internet addresses other than those of the Web page and, in any case, when they are visualized jointly with contents outside the Web page in such a way that: (I) produces, or may produce, error, confusion or deceit in users as to the true origin of the service or Contents; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the brand and prestige of XTONE.; or (IV) in any other way is prohibited by current legislation.

The page that introduces the link shall not make any type of false, inaccurate or incorrect statement about XTONE., its management, employees, clients or about the quality of the services it provides.

Under no circumstances shall it be stated on the page where the link is located that XTONE. has given its consent for the insertion of the link or that it otherwise sponsors, collaborates with, verifies, or supervises the services of the sender.

The use of any word, graphic or mixed trademark or any other distinctive sign of XTONE. within the sender's page is prohibited except in cases permitted by law or expressly authorized by XTONE. and provided that, in these cases, a direct link to the Web page is permitted in the manner established in this clause.

The page that establishes the link must faithfully comply with the law and may under no circumstances provide or link to its own or third party contents that: (I) are illicit, harmful or contrary to morals and good customs (pornographic, violent, racist, etc.); (II) induce or could induce in the User the false conception that XTONE. subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, legal or illegal, of the sender; (III) are inappropriate or not pertinent to the activity of XTONE. in view of the place, contents and subject matter of the sender's web page. Likewise, the User shall refrain from including on the Web page any hyperlink (hereinafter, "link") directed to a Web page that contains illicit information or contents, contrary to morality and generally accepted good customs, and to public order.

Under no circumstances does the establishment of the Hyperlink imply the existence of a relationship between XTONE. and the owner of the site or web page on which the Hyperlink is established, nor the acceptance or approval by XTONE. of its contents or services. In any case, XTONE. reserves the right to prohibit or disable any hyperlink to the Web at any time, especially in the event of unlawfulness of the activity or contents of the web site in which the hyperlink is included.

XTONE. does not offer or commercialize on its own behalf or through third parties the information, contents and services available on the Linked Sites, nor does it approve, supervise or control in any way whatsoever the contents and services and any material of any nature existing on the sites, with the User exclusively assuming all responsibility for browsing through them.

2.4. Intellectual and industrial property

The structure, design, and form of presentation of the elements available on this website (graphics, images, photographs, samples and materials that appear on it, industrial technologies, files, logos, colour combinations and any element susceptible to protection) are protected by intellectual and industrial property rights owned by XTONE. or for which the corresponding rights of use have been obtained.

The reproduction, transformation, distribution, public communication, making available to the public and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section is prohibited. Their publishing on other web pages or in other digital or written media requires the express consent of the owner of the website, and, in any case, they must make explicit reference to the ownership of the aforementioned intellectual property rights of XTONE.

The use of distinctive signs (trademarks, trade names) is not permitted, unless expressly authorized by the legitimate owners.

Unless expressly authorized by XTONE., links to "end pages", "frames" and any other similar manipulation are not permitted. Links must always be to the main page or homepage of the website.

3. Applicable law and jurisdiction

These General Conditions are governed by Spanish common law and, unless otherwise established in the applicable regulations (including consumer and user regulations), any conflict shall be submitted by the parties to the judges and courts of Vila-real, Castellón (Spain).

Personal data protection

Responsible for the treatment

XTONE. Carretera Nacional 340, Km. 56,2 de 12540 Vila-real (Castellón), Spain. Tel: 964 525 200 www.xtone-surface.com

Purpose of the treatment

Maintain the established commercial relationship, as well as keeping you informed through electronic commercial communications about our products and services.

Conservation period

On the one hand, the accounting and tax information will be kept during the periods required to comply with legal obligations.

In relation to the sending of advertising, we may keep said information and send you advertising as long as you do not object to it.


Existence of a contractual relationship, legitimate interest and consent, according to each purpose and possible assignment.

Recipients of the data (assignments or transfers)

  • The data may be transferred to Group companies when you authorize it to receive advertising.

  • The companies that make up the Porcelanosa Group are listed in the following links: www.porcelanosa.com/empresas.php y www.porcelanosa.com/buscador-de-tiendas.php

  • The data may be transferred or communicated, where appropriate, to banking entities to carry out collections or payments, as well as at the request of Public Administrations, Courts or Tribunals.

  • The data may be transferred to the other companies of the Group whose activities are related to the purchased product.


You can contact the PORCELANOSA Group Data Protection Officer by sending an email to the following address: dpo@porcelanosagrupo.com or calling by phone at tel: 964 507 140.


You may exercise the rights of Access, Rectification, Cancellation, Portability, Suppression or, where appropriate, Opposition. To exercise the rights, you must submit a letter to the address indicated above.

You must specify which of these rights you request to be satisfied and, in turn, must be accompanied by a photocopy of the DNI or equivalent identification document. In case you act through a representative, legal or voluntary, you must also provide a document that proves the representation and identification document of the same.

Likewise, you may exercise your right to the protection of personal data, filing a claim with the Spanish Agency for Data Protection (www.agpd.es).

About the use of "cookies"

"Cookies" are small text files sent and stored on users' computers that allow the Web page to recognize repeat users, facilitate access to the page and allow information to be collected to improve content.

The "cookies" used by PORCELANOSA GRUPO AIE do not provide users' personal data, nor can they be associated with a person. If the user does not want "cookies" to be accessible on this website, they can disable the installation of "cookies" from their computer through their personal browser settings. For more information, consult the help of your browser.

© Copyright 2023 XTONE Reproduction in whole or in part is prohibited. All rights reserved.