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FrequentlyAskedQuestions

What is XTONE?

The result of continuous research into the specialisation of ceramic products, XTONE is Porcelanosa Grupo's brand specialising in large-format slabs. It presents a product with advanced technology, avant-garde design, and guaranteed quality.

In terms of its composition, it is a sintered mineral compact capable of perfectly reflecting tangible realities on surfaces that resemble marble, stone, wood, cement, or metal.

With an extensive format, a variety of finishes and thicknesses, the surfaces adapt to any environment and application, achieving greater continuity and visual aesthetics. A generic product capable of creating designs on pieces with high performance and excellent quality.

What is a sintered mineral compact?

Featuring a high technical performance, the sintered mineral compact is known as a material that offers very low thicknesses, is highly resistant to scratching, has almost no porosity and comes in a large format.

In terms of its composition, it moves away from tradition, leaving aside what is known as ceramic or porcelain stoneware, and derives from a selection of the best raw materials with intensive quality controls at origin and destination.

This selection is made up of a range of higher purity clays and higher purity feldspar, both from origins characterised by their exclusivity and uniqueness. Together they create a 100% natural composition that gives way to the compact sintered mineral.

In which formats and thicknesses is XTONE available?

XTONE presents its large format slabs in different formats to suit all types of projects and applications of the material.

Generally, three standard formats are offered: 150x300cm, 120x250cm and 120x120cm. In addition, the 154x324cm and 154x328cm formats are also available, both for projects aimed at the kitchen market. On the other hand, the 100x300 format is available through the Xlight line of light and extra-thin surfaces, intended for facade projects.

Offering several options, XTONE presents different thicknesses depending on the application for which they are intended.

Thus, there is the possibility of 3.5mm with the ultra-thin and large format surfaces presented by the brand through Xlight. The 6mm and 9mm are aimed at indoor and outdoor wall and floor coverings; the 12mm and 20mm are used for the most demanding projects such as kitchen worktops, as well as for the creation of furniture.

Which finishes is XTONE available in?

After a process of pigment injection on large format surfaces, XTONE achieves designs of high aesthetic and functional quality. Its different finishes bring realism and aesthetic value to the canvas.

Pieces that are characterised by real and precise finishes, presenting surfaces that achieve vividness, spectacularity and sensations with the different finishes.

- Polished. A shiny, smooth finish that allows the surface to reflect whatever is put in front of it. As if it were a mirror.

- Nature. Completely matte finish with a natural effect. It is characterised by being soft to the touch.

Silk. Matte finish with a soft layer that adds a faint touch of shine. Variant that arises from the fusion between polished and natural finishes.

- Rock. A finish that imitates the texture and appearance of natural stone. It presents a relief inspired by natural materials.

- Texture. Rough textured finish with relief, characterised by its anti-slip factor. It creates a harsh, rough, and irregular effect to the touch.

- Deco. A finish characterised by the random intermingling of different geometric patterns, creating a motif on the surface.

Where can XTONE be applied?

Due to its variety of formats and features that characterise it, XTONE is presented as the ideal material for both indoors and outdoors with endless applications.

Among its different applications we find: floor coverings, wall coverings, worktops, facades, furniture, decorative elements, and even custom-made pieces.

In short, the large format surface allows all kinds of ideas to be materialised through a durable, elegant, and functional material.

Why choose XTONE for your kitchen worktop?

Positioning itself as a successful company in large format surfaces, XTONE specialises in the kitchen market, transforming large format slabs into kitchen worktops and islands. This specialisation is combined with the high performance of the material for this type of project.

Therefore, an aesthetic and functional product has been developed. Mainly, in the case of worktops, it is typified as a product resistant to hot and cold food products.

Characterised by its resistance to abrasion, impact and scratching, the pieces perform well in daily use and when placing elements on the surface.

It is also characterised by its low porosity, which prevents the accumulation of smells and liquids. In addition, it is perfect for worktops as it allows direct contact with foodstuffs on the surface.

If you want to discover the collections for worktops you can check and download our kitchen catalog

How to ensure the correct care and maintenance of the material?

For a good maintenance and care of the XTONE pieces, it is advisable to clean the surface with a washing solution. For this purpose, a bioalcohol or neutral cleaner should be used in the dosage recommended by the manufacturer.

Butech, a Porcelanosa Group company, has a series of cleaners available for worktops. To check availability, visit www.butech.es . For the application of the product, it is advisable to use a dry cloth without waxy additives.

Exceptionally, for XTONE polished finishes, we recommend using a slightly damp cloth to clean the surface.

Which advantages does XTONE offer me?

XTONE is a product that has a series of benefits, making it an aesthetic, functional and quality option. Here we explain the benefits of this material.

- Hygienic and antibacterial
The surfaces are ideal for direct contact with the food due to the fact that they do not release any volatile organic compounds.

- Waterproof
It prevents the absorption of liquids and the accumulation of smells thanks to the low porosity of the material.

- Easy to clean
Easy cleaning and daily maintenance, no special products are needed.

- Resistant to extreme temperatures, frost, and fire
The materials that make up the pieces tolerate low and high temperatures, without altering their aesthetics or performance.

- Scratch and impact resistant
It tolerates the energy of impacts and cutting tools when they hit the surface.

- Chemical and stain resistance
Unaffected by household chemicals or stains of any kind.

- UV resistant
Resistant to ultraviolet rays, so the surface is not affected by strong light.

- Abrasion resistant
Thanks to its high durability and good performance it tolerates wear and tear and scratches from daily use.

- 100% natural and recyclable
Capable of being completely regenerated after their life cycle, the surfaces are characterised by their durability through reusable materials.

What should I do if any XTONE surface gets stained?

Occasionally, the surface may be affected by certain substances and spills such as coffee or paint.

If we are faced with this situation, we can resort to usual cleaning products for removal or more specific cleaning procedures, depending on the nature of the stain.

On our website you have all the information you need to know how to remove specific stains. If you need to check this section, you can do it through https://www.xtone-surface.com/en/customer/maintenance/

Where can I buy XTONE?

If you are interested in purchasing XTONE products, you can find them in official Porcelanosa stores, kitchen shops or through marble dealers.

Porcelanosa Grupo is present in more than 100 countries around the world and has more than 400 stores, where you can find XTONE products.

If you have any doubts about who can supply you with XTONE you can contact us at info@xtone-surface.com or with our contact form located at www.xtone-surface.com/en/contact .

Does XTONE have any kind of guarantee on its products?

Yes, XTONE offers a 10-year guarantee for all slabs intended for worktops with a 12mm thickness.

To obtain it, it is necessary to request it from the website https://www.xtone-surface.com/en/customer/warranty . Once the form is filled in, the guarantee will be activated, and you will receive a maintenance guide to get the most out of the worktop and to easily solve any type of incident.

With this guarantee, XTONE ensures that the worktops are free from manufacturing defects under normal conditions of use and service. In the event of any type of defect, it will be repaired or replaced.

What conditions and aspects are covered by the guarantee for kitchen worktops?

Regarding the guarantee conditions, it must be considered that:

- It does not cover faults due to incorrect transformation, installation, or misuse of parts.
- It only covers the cost of materials
- Replacement of defective materials is subject to stock on hand at the time of claim and is not guaranteed to match those originally supplied.
- Guarantee only applies when materials supplied have been fully paid for.

Where can I see the XTONE showrooms?

To see all the XTONE collections you can visit our main showroom located in Vila-real (Castellón), where we also have our corporate offices and logistics centre. You can check the stores where we're located at www.xtone-surface.com/en/stores .

At our Showroom you will be able to see all the collections of the brand, as well as the latest products. You will also have the chance to see examples of different applications with the material.

If you would like to make an appointment to visit us, please contact us at info@xtone-surface.com or with our contact form located at www.xtone-surface.com/en/contact .